Privacy Policy

Your privacy and data security are fundamental to our business operations at YXCDTF

Last updated: December 2024

Introduction

YXCDTF ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in business transactions.

As a global B2B supplier specializing in DTF (Direct to Film) and UV DTF solutions, we understand the importance of maintaining confidentiality and trust with our wholesale partners, importers, and manufacturing clients worldwide.

Information We Collect

Personal Information

  • Contact details (name, email address, phone number, business address)
  • Company information (business name, industry, role/position)
  • Business registration and tax identification numbers
  • Payment and billing information for B2B transactions

Business Information

  • Product requirements and technical specifications
  • Order history and purchasing patterns
  • Market preferences and regional business needs
  • Communication records and business correspondence

Technical Information

  • Website usage data and analytics
  • IP addresses and device information
  • Browser type and operating system
  • Cookies and similar tracking technologies

How We Use Your Information

Business Operations

  • Process and fulfill B2B orders
  • Provide customer support and technical assistance
  • Manage supplier relationships
  • Process payments and billing

Communication & Marketing

  • Send product updates and industry news
  • Share technical specifications and catalogs
  • Provide market insights and trends
  • Invite to trade shows and events

Legal & Compliance

We may use your information to comply with applicable laws, regulations, and industry standards, including export controls, trade compliance, and quality certifications required for international DTF product distribution.

Information Sharing and Disclosure

We DO NOT sell your personal information

YXCDTF does not sell, rent, or trade your personal information to third parties for marketing purposes. Your business data and contact information remain confidential within our organization.

Limited Sharing Scenarios

Service Providers

Trusted logistics partners, payment processors, and technical service providers who assist in our operations

Legal Requirements

When required by law, court order, or government regulation

Business Transfers

In connection with business mergers, acquisitions, or asset transfers

Data Security

Encryption

SSL/TLS encryption for data transmission

Access Control

Restricted access to authorized personnel only

Regular Audits

Periodic security assessments and updates

Security Notice: While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to protect your information.

Your Privacy Rights

Data Access & Control

  • Access: Request copies of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data

Communication Preferences

  • Opt-out: Unsubscribe from marketing communications
  • Preferences: Customize communication frequency
  • Portability: Export your business data

Exercise Your Rights

To exercise any of these rights, please contact our privacy team at privacy@yxcdtf.com. We will respond to your request within 30 business days and may require verification of your identity.

International Data Transfers

Global Operations

As a global DTF supplier serving clients across North America, South America, Africa, and the Middle East, we may transfer your information internationally to provide our services effectively.

Regional Compliance

  • • GDPR compliance for European clients
  • • CCPA compliance for California-based businesses
  • • Local data protection regulations
  • • Industry-specific privacy requirements

Transfer Safeguards

  • • Standard contractual clauses
  • • Adequacy decisions
  • • Binding corporate rules
  • • Certification mechanisms

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us provide better services, analyze website traffic, and remember your preferences for future visits.

Essential Cookies

Required for basic website functionality and security

Analytics Cookies

Help us understand website usage and improve performance

Preference Cookies

Remember your settings and language preferences

Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

Data Retention

Retention Periods

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Business Records

  • Active customer data: Duration of relationship
  • Transaction records: 7 years
  • Communication logs: 3 years
  • Marketing data: Until opt-out

Technical Data

  • Website analytics: 26 months
  • Server logs: 12 months
  • Security logs: 2 years
  • Backup data: 6 months

Contact Us About Privacy

Privacy Inquiries

Phone: +86-XXX-XXXX-XXXX
Address: YXCDTF Privacy Office
Business Address
City, Country

Response Timeline

General inquiries: 5 business days
Data access requests: 30 business days
Privacy complaints: 10 business days
Urgent security matters: 24 hours

Policy Updates

Notification of Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through email or prominent website notices.

30 Days

Advance notice for major changes

Email

Direct notification to registered users

Website

Prominent banner announcement

Effective Date: This Privacy Policy is effective as of December 2024. Your continued use of our services after any modifications indicates your acceptance of the updated policy.